Workspace members and invitations

Workspace membership gives a person a named role inside one workspace. Use invitations when someone needs durable access to private content or needs to contribute to a workspace. For public read-only access, a subscription is usually more appropriate.

Membership is workspace-specific. Inviting someone to one workspace does not automatically add them to your other workspaces or to an organization.

Before inviting someone

Choose the least-privileged role that supports the person's work:

• Viewer for reading private workspace content.
• Contributor, where the workspace exposes it, for limited contribution without workspace management.
• Collaborator for creating and maintaining content and for inviting additional people.
• Owner only for people who must control membership, settings, and workspace lifecycle.

Read Workspace roles and permissions before assigning elevated access.

Invite a workspace member

Owners and Collaborators can send workspace invitations in the released permission model.

1. Open the workspace.
2. Open Settings and find the members or access section.
3. Review current members and pending invitations.
4. Choose Invite member.
5. Enter the person's email address carefully.
6. Select the least-privileged available role.
7. Send the invitation.
8. Confirm that it appears as pending rather than assuming access changed immediately.

The invitation may be delivered by email and appears in the invitee's dashboard notification experience. Some application-originated invitations include source context and can return the user to that application after acceptance.

Accept or reject an invitation

The invitee should:

1. Sign in with the intended Usable account.
2. Open the notification bell or /dashboard/notifications, or follow the invitation link.
3. Verify the workspace name, inviter context, and assigned role.
4. Accept a recognized invitation or reject an unexpected one.
5. Open the workspace and confirm the effective role.

The public invitation route is /accept-invitation/[id]. Invitation actions may be processed asynchronously, so refresh the workspace list after a short delay if it does not appear immediately.

Never paste a raw invitation URL, invitation ID, recipient email, or notification payload into a public support thread.

Pending invitations

Where the workspace UI exposes pending invitations, authorized users can review their status, resend an invitation, or revoke it. Resend when the recipient recognizes the invitation but did not receive the email. Revoke invitations sent to the wrong address or no longer needed.

Email delivery and invitation state are separate. A warning about email delivery can coexist with a pending invitation record. Check the pending list before creating a duplicate invitation.

Change or remove access

Workspace settings show members in a table with role controls and removal actions where the signed-in user is authorized.

• Change a role when responsibilities change.
• Remove members who no longer need access.
• Keep Owner access limited.
• Review automation credentials separately; removing a person does not replace the need to revoke credentials they created or managed.

Collaborators can invite members, but they do not have the Owner's full member-management or workspace-deletion authority. Use an Owner account for changing existing membership, destructive actions, and ownership-sensitive settings.

Invitation safety

• Confirm the recipient's exact email address.
• Explain why the person is being invited and what the workspace contains.
• Do not use Owner as a convenience role.
• Review pending invitations periodically.
• Revoke stale or misdirected invitations.
• Keep sensitive and public material in separate workspaces instead of relying on invitations to repair a poor boundary.

Troubleshooting

Invite member is unavailable

Your role may be Viewer, Contributor, or Subscriber. Owners and Collaborators can invite members. Confirm the effective role shown for the workspace.

The recipient cannot find the invitation

Ask them to check dashboard notifications and confirm they signed in with the invited email. Then inspect the pending invitation before resending it.

The workspace does not appear after acceptance

Wait briefly for invitation processing, refresh Workspaces, and verify the intended account. If it remains missing, an Owner should inspect current and pending members.

The invitation is unexpected

Reject or dismiss it. Contact the named inviter through a trusted channel before accepting access to an unfamiliar workspace.

Related pages

• Workspace roles and permissions
• Public workspace subscriptions
• Organizations and membership
• Workspaces